Mindbody Web Software experienced an issue causing a subset of customers to be unexpectedly logged out while navigating the platform. Users could restore access by logging back in, though the logout issue would reoccur. The incident lasted 1.2 hours and was classified as minor.
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We are investigating an issue impacting the Mindbody Web Software. A subset of Mindbody customers may find themselves unexpectedly logged out while navigating the Mindbody Web Software. If this occurs, logging back in should restore access, though the issue may reoccur.
Thank you for your patience while we work to resolve this. Our next update will be at 10:00 AM PT.
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