Outage in Mintra
MyCert Certificate Error
Resolved Major
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Outage Details
We have been made aware of issues relating to the issuance of Type-Specific ECDIS course certificates. The error identified is denying access to the certificate once an exam attempt is authenticated.
Components affected
Mintra MyCertLatest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 06/26/2024 12:20PM
This incident has been resolved.
MONITORING
about 1 year ago - at 06/26/2024 09:27AM
The root cause of the issue has been now identified and a fix applied.
Previously issued certificates are now available to access, any new certificates issued today will be released soon once the certificate queue has cleared.
INVESTIGATING
about 1 year ago - at 06/26/2024 07:09AM
We have been made aware of issues relating to the issuance of Type-Specific ECDIS course certificates. The error identified is denying access to the certificate once an exam attempt is authenticated.
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