Outage in Mintra

Virtual ECDIS Simulators Unavailable

Resolved Major
February 27, 2025 - Started 2 months ago - Lasted 5 days
Official incident page

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Outage Details

We are aware of issues surrounding the use of the Virtual ECDIS for Type-Specific Training. Users may experience delays in connecting to a Virtual ECDIS Machine and may encounter the error "All ECDIS simulators are currently occupied. Please try again in few minutes." Our teams are aware and are currently investigating this.
Components affected
Mintra ECDIS/Free Play
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/04/2025 02:54PM

This incident has been resolved.

MONITORING about 2 months ago - at 03/03/2025 09:06AM

A fix has now been implemented and practical questions have now been re-enabled for all Type-Specific ECDIS courses, with the exception of the SIMRAD MARIS ECDIS 900.

INVESTIGATING 2 months ago - at 02/27/2025 09:03AM

We are aware of issues surrounding the use of the Virtual ECDIS for Type-Specific Training. Users may experience delays in connecting to a Virtual ECDIS Machine and may encounter the error "All ECDIS simulators are currently occupied. Please try again in few minutes."

Our teams are aware and are currently investigating this.

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