Outage in Mintra

Virtual ECDIS Errors/Unavailable

Resolved Major
March 13, 2025 - Started about 2 months ago - Lasted 27 days
Official incident page

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Outage Details

We are aware of issues surrounding the use of the Virtual ECDIS for Type-Specific Training. Users may experience delays in connecting to a Virtual ECDIS Machine and may encounter the error "All ECDIS simulators are currently occupied. Please try again in few minutes." Our teams are aware and are currently investigating this.
Components affected
Mintra ECDIS/Free Play
Latest Updates ( sorted recent to last )
RESOLVED 20 days ago - at 04/09/2025 07:08AM

This incident has been resolved.

MONITORING 21 days ago - at 04/08/2025 08:16PM

Access to VMs have now been restored. Practical Questions have been re-enabled for the exam. We are currently monitoring the VMs performance.

INVESTIGATING about 2 months ago - at 03/13/2025 03:14PM

We are aware of issues surrounding the use of the Virtual ECDIS for Type-Specific Training. Users may experience delays in connecting to a Virtual ECDIS Machine and may encounter the error "All ECDIS simulators are currently occupied. Please try again in few minutes."

Our teams are aware and are currently investigating this.

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