Outage in Miovision

Device Connectivity Outage 10/31/24

Resolved Major
October 31, 2024 - Started 6 months ago - Lasted 42 minutes
Official incident page

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Outage Details

Dear Valued Customers, We are actively investigating an outage impacting SmartLink and CoreDCM device connectivity. Miovision is diligently working towards a speedy resolution. Further communications will be provided as we learn more. We appreciate your patience.
Components affected
Miovision API
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 10/31/2024 05:09PM

Dear Valued Customers,
We confirmed there was a network connectivity spike of approximately 30 minutes this morning. The network devices have reported to be back online and we have been working diligently with our data provider to ensure that data is in tact however users may experience delayed uploads with historical information. We will continue to closely monitor the situation and we thank you for your continued patience.

INVESTIGATING 6 months ago - at 10/31/2024 04:34PM

Dear Valued Customers,
We are actively investigating an outage impacting SmartLink and CoreDCM device connectivity. Miovision is diligently working towards a speedy resolution. Further communications will be provided as we learn more.

We appreciate your patience.

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