Outage in Miovision

New User login error

Resolved Major
October 08, 2025 - Started 2 months ago - Lasted 2 days
Official incident page

Incident Report

We are currently investigating an issue for Miovision One and Traffic Data Online where newly added users are receiving a "Unable to verify the first certificate" error message when attempting to login. Existing users who have already verified their accounts and logged into these websites are not impacted. We will continue to provide update as soon as we can. Thank you for your patience.
Components affected
Miovision Login

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 10/10/2025 01:55PM

This incident has been resolved and new users can login to Miovision One and TDO.

MONITORING 2 months ago - at 10/08/2025 04:52PM

A fix has been implemented which should allow newly added users to login to the Miovision One and Traffic Data Online websites. We will continue to monitor this and will provide updates if needed.

INVESTIGATING 2 months ago - at 10/08/2025 01:46PM

We are currently investigating an issue for Miovision One and Traffic Data Online where newly added users are receiving a "Unable to verify the first certificate" error message when attempting to login.

Existing users who have already verified their accounts and logged into these websites are not impacted.

We will continue to provide update as soon as we can. Thank you for your patience.

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