Outage in Miro EU

Potential issue with Sign up and Magic Link emails not being sent

Resolved Minor
June 23, 2025 - Started 30 days ago - Lasted about 3 hours

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Outage Details

We are currently investigating reports of users not receiving emails allowing them to login when they first register. Our engineering team is working to identify the root cause and will provide updates as we learn more. We apologize for any inconvenience this may cause and appreciate your patience.
Latest Updates ( sorted recent to last )
MONITORING 30 days ago - at 06/23/2025 07:26AM

We have implemented a fix. Our team will continue to monitor the systems closely to ensure stability. We advise users to try again if they did not receive a sign in email

IDENTIFIED 30 days ago - at 06/23/2025 06:55AM

We identified the cause of the sign-in issue. The issue is related to new accounts only. We are actively working on a fix to restore normal performance. We will provide further updates in 30 minutes.

INVESTIGATING 30 days ago - at 06/23/2025 06:05AM

We are currently investigating reports of users not receiving emails allowing them to login when they first register. Our engineering team is working to identify the root cause and will provide updates as we learn more. We apologize for any inconvenience this may cause and appreciate your patience.

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