Outage in Mixpanel

Degraded /import API performance and property menu loading in EU projects

Resolved Minor
October 04, 2022 - Started over 2 years ago - Lasted about 14 hours
Official incident page

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Outage Details

We are currently investigating projects using our EU datastore experiencing elevated failure rates for events sent to the /import API. Tracking to /track and /engage endpoints is not affected. EU based projects are also seeing a degraded UI experience with failures in property names loading.
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 10/04/2022 05:23PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 2 years ago - at 10/04/2022 05:06PM

We are currently investigating projects using our EU datastore experiencing elevated failure rates for events sent to the /import API. Tracking to /track and /engage endpoints is not affected. EU based projects are also seeing a degraded UI experience with failures in property names loading.

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