Outage in Mixpanel

Raw Export API degraded for a subset of customers

Resolved Minor
February 02, 2023 - Started over 2 years ago - Lasted about 9 hours
Official incident page

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Outage Details

A subset of projects are experiencing issues exporting data through our raw export API. Our engineering team is currently investing and we will provide an update as soon as possible. Event ingestion is not affected. We appreciate your patience while our engineers work to restore timely service. If you have any questions, please contact support
Components affected
Mixpanel Data Export API
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 02/02/2023 06:29PM

This incident has been resolved.

MONITORING over 2 years ago - at 02/02/2023 10:31AM

A fix has been implemented and we are monitoring the results. If you find any issue while running exports via API, please contact support from the "Contact us" section in Mixpanel's Help menu.

IDENTIFIED over 2 years ago - at 02/02/2023 10:20AM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 2 years ago - at 02/02/2023 09:35AM

A subset of projects are experiencing issues exporting data through our raw export API. Our engineering team is currently investing and we will provide an update as soon as possible. Event ingestion is not affected.

We appreciate your patience while our engineers work to restore timely service. If you have any questions, please contact support

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