Temporary Data Ingestion delay

The incident is now fully resolved. All delayed data has been ingested correctly and all systems are back to normal.

The Engineering team has identified the issue causing the data delays and deployed a fix. We are currently monitoring the situation as we have started draining the delayed queue of data. Real time data is now appearing as usual in reports but the delayed data ingested during the incident have an approximate ETA of 4 hours. There was no data loss attributed to this incident. Please, contact Support if you have any follow-up questions.

Update: We keep experiencing delays with our data ingestion pipeline. Our Engineering team in San Francisco is currently investigating the issue and we will provide updates here as soon as we have an update. Real-time data for a subset of projects is delayed. No data is being lost. We appreciate your patience while our engineers work to restore real-time functionality. If you have any further questions, please contact support.

We are experiencing delays with our data ingestion pipeline for US Projects. As a result, real-time data for a subset of projects is delayed. No data is being lost. We appreciate your patience while our engineers work to restore real-time functionality. If you have any questions, please contact support.