Outage in Mixpanel

Nested Boards Loading Issue

Resolved Minor
January 23, 2025 - Started 3 days ago - Lasted about 4 hours
Official incident page

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Outage Details

At approximately 6 AM PST, we detected an issue affecting the loading of Nested Boards across all regions. This issue specifically impacts boards embedded within other boards; all regular boards and reports are loading as expected. Our Engineering team is actively investigating the issue, and we will provide updates here as more information becomes available. Workaround: As a temporary solution, you can access the impacted boards or reports directly by searching for their titles in the search bar. Thank you for your patience as we work to resolve this matter.
Components affected
Mixpanel Website
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 01/23/2025 06:21PM

This incident has been resolved.

MONITORING 3 days ago - at 01/23/2025 05:54PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 days ago - at 01/23/2025 03:22PM

The Engineering team on call has identified the issue. It was caused by a bad deployment a few hours ago. We keep investigating and will provide further updates here.

INVESTIGATING 3 days ago - at 01/23/2025 02:46PM

At approximately 6 AM PST, we detected an issue affecting the loading of Nested Boards across all regions. This issue specifically impacts boards embedded within other boards; all regular boards and reports are loading as expected.

Our Engineering team is actively investigating the issue, and we will provide updates here as more information becomes available.

Workaround:
As a temporary solution, you can access the impacted boards or reports directly by searching for their titles in the search bar.
Thank you for your patience as we work to resolve this matter.

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