Mixpanel experienced a credit card processing interruption that lasted 1.7 hours, preventing customers from completing billing transactions. Engineers deployed a fix and re-ran billing for all impacted accounts. The incident was fully resolved with customers advised to verify their payment information and contact support if issues persisted.
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Start Free TrialThis incident has been resolved.
A fix has been deployed, and all impacted accounts have had their billing re-run. If you continue to receive errors, please ensure the card on file is up to date. If you are still experiencing issues, please submit a support ticket.
We are currently experiencing an interruption with our credit card processing. Our engineers have identified the issue and are working on a fix.
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