Outage in Mixpanel
Credit Card Processing Interruption
Resolved MinorIncident Report
Summary AI Generated
Mixpanel experienced a credit card processing interruption that lasted 1.7 hours, preventing customers from completing billing transactions. Engineers deployed a fix and re-ran billing for all impacted accounts. The incident was fully resolved with customers advised to verify their payment information and contact support if issues persisted.
We are currently experiencing an interruption with our credit card processing. Our engineers have identified the issue and are working on a fix.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 04/09/2026 09:44PM
This incident has been resolved.
MONITORING
2 days ago - at 04/09/2026 09:00PM
A fix has been deployed, and all impacted accounts have had their billing re-run. If you continue to receive errors, please ensure the card on file is up to date. If you are still experiencing issues, please submit a support ticket.
IDENTIFIED
2 days ago - at 04/09/2026 08:03PM
We are currently experiencing an interruption with our credit card processing. Our engineers have identified the issue and are working on a fix.
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