Mixpanel experienced a 5.5-hour data ingestion delay affecting projects in US, India, and EU regions, causing real-time data to be delayed while no data was lost. The issue impacted the data ingestion and shuffling pipeline, preventing users from accessing current analytics data in real-time. Engineers identified the root cause, implemented a fix, and restored normal functionality after monitoring the results.
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This incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified, and a fix is being implemented.
We have now identified an ingestion delay for EU projects, and are continuing to investigate the issue. Thank you for your patience.
We are experiencing delays with our data ingestion and shuffling pipeline to projects with US & India data residency. No data is being lost but as a result, real-time data is delayed. We appreciate your patience while our engineers work to restore real-time functionality. If you have any questions, please contact support
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