Requests to decide.mixpanel.com failed for approximately 7.6 hours, impacting feature flags and event tracking. A workaround was available by redirecting traffic to regional API endpoints (api.mixpanel.com, api-eu.mixpanel.com, or api-in.mixpanel.com). Mixpanel deployed a mitigation, confirmed traffic restoration, and resolved the incident.
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This incident has been resolved.
We've received reports that requests to decide.mixpanel.com are failing.
Any traffic sent through decide.mixpanel.com may be affected, including feature flags and event tracking.
To restore service now, point requests to api.mixpanel.com (US), api-eu.mixpanel.com (EU), or api-in.mixpanel.com (IN), depending on your project's Data Residency.
We've rolled out a mitigation and are monitoring the results. We're seeing traffic restored.
We will post progress updates on our status page.
If you have any questions, please contact support.
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