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Outage in Mixpanel

Degraded Service for Requests to decide.mixpanel.com

Resolved Minor
October 21, 2026 - Started 24 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Requests to decide.mixpanel.com failed for approximately 2.2 hours, impacting feature flags and event tracking. As a workaround, users were advised to redirect traffic to regional API endpoints (api.mixpanel.com, api-eu.mixpanel.com, or api-in.mixpanel.com). Mixpanel rolled out a mitigation and resolved the incident on October 21, 2026.

We’ve received reports that requests to decide.mixpanel.com are failing. Any traffic sent through decide.mixpanel.com may be affected, including feature flags and event tracking. To restore service now, point requests to api.mixpanel.com (US), api-eu.mixpanel.com (EU), or api-in.mixpanel.com (IN) depending on your project's Data Residency. We’re rolling out a mitigation and monitoring the results. We will post progress updates on our status page. If you have any questions, please contact support.

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Latest Updates ( sorted recent to last )
RESOLVED 24 days ago - at 10/21/2026 08:15PM

This incident has been resolved.

MONITORING 24 days ago - at 10/21/2026 06:04PM

We’ve received reports that requests to decide.mixpanel.com are failing.

Any traffic sent through decide.mixpanel.com may be affected, including feature flags and event tracking.

To restore service now, point requests to api.mixpanel.com (US), api-eu.mixpanel.com (EU), or api-in.mixpanel.com (IN) depending on your project's Data Residency.

We’re rolling out a mitigation and monitoring the results. We will post progress updates on our status page.

If you have any questions, please contact support.

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