Requests to decide.mixpanel.com failed for approximately 2.2 hours, impacting feature flags and event tracking. As a workaround, users were advised to redirect traffic to regional API endpoints (api.mixpanel.com, api-eu.mixpanel.com, or api-in.mixpanel.com). Mixpanel rolled out a mitigation and resolved the incident on October 21, 2026.
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This incident has been resolved.
We’ve received reports that requests to decide.mixpanel.com are failing.
Any traffic sent through decide.mixpanel.com may be affected, including feature flags and event tracking.
To restore service now, point requests to api.mixpanel.com (US), api-eu.mixpanel.com (EU), or api-in.mixpanel.com (IN) depending on your project's Data Residency.
We’re rolling out a mitigation and monitoring the results. We will post progress updates on our status page.
If you have any questions, please contact support.
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