Outage in ModernLoop
ModernLoop Slowness
Resolved Minor
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Outage Details
We are currently investigating this issue.
Components affected
ModernLoop ApplicationLatest Updates ( sorted recent to last )
RESOLVED
21 days ago - at 08/26/2025 07:12PM
Root cause: Not enough servers to handle daily load. Latency would spike during the middle of the day (12pm-1pm PST).
ModernLoop infra has been scaled up significantly. We expect this to be a permanent change. Apologies for the inconvenience as we diagnosed this issue.
MONITORING
22 days ago - at 08/25/2025 09:59PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
22 days ago - at 08/25/2025 09:53PM
We are currently investigating this issue.
MONITORING
22 days ago - at 08/25/2025 09:43PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
22 days ago - at 08/25/2025 09:33PM
We are currently investigating this issue.
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