Monday Outage History

Monday's CRM and Service platforms experienced a 1-hour incident where users could not send emails from the Emails & Activities feature, receiving error messages stating "Email wasn't sent due to an issue on our end." Some users also lost access to the email timeline and settings, seeing messages that an administrator had removed their access. The issue was fully resolved after users were advised to refresh their browsers.

The Monday platform experienced loading issues that prevented users from accessing the service normally. The incident lasted 12 minutes while the team actively worked to resolve the problem. The platform was restored to regular service, with users advised to refresh their browsers to regain access.

Monday experienced a major incident where items were missing from boards across the platform, affecting user access to their board content. The engineering team implemented a fix and monitored system stability before fully resolving the issue after 54 minutes. Users were advised to refresh their browsers to restore access to the platform.

Monday's Outlook integration experienced connectivity issues that prevented users from maintaining or reestablishing connections to their Outlook accounts. The integration service was affected for 2.8 hours while the team identified the root cause and implemented a fix. The issue was resolved and users were advised to refresh their browsers to restore full functionality.

Monday experienced issues with their automations feature for 28 minutes. The team investigated the reported problems, implemented a fix, and monitored the results before confirming the incident was resolved.