Outage in Monese

Issue creating new RON accounts

Resolved Minor
February 23, 2022 - Started over 3 years ago - Lasted about 1 month
Official incident page

Incident Report

We've noticed an issue creating new RON accounts and we're currently investigating with our partners. Any RON accounts impacted by this will be processed after a fix has been implemented. Apologies for any inconvenience.
Components affected
Monese Account opening

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Latest Updates ( sorted recent to last )
INVESTIGATING over 3 years ago - at 02/23/2022 07:53PM

We've noticed an issue creating new RON accounts and we're currently investigating with our partners. Any RON accounts impacted by this will be processed after a fix has been implemented. Apologies for any inconvenience.

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