Outage in Monese
Duplicated card payments
Resolved MinorIncident Report
Unfortunately, some card transactions made from the 4th to the 6th of October were processed twice.
We thank you for your patience while we resolve this issue, and we’ll update this page as soon as possible.
Components affected
Monese Card paymentsNeed to monitor Monese outages?
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Latest Updates ( sorted recent to last )
MONITORING
about 3 years ago - at 10/06/2022 12:53PM
We are continuing to monitor for any further issues.
MONITORING
about 3 years ago - at 10/06/2022 12:53PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 3 years ago - at 10/06/2022 11:56AM
We are continuing to work on a fix for this issue.
IDENTIFIED
about 3 years ago - at 10/06/2022 11:56AM
Unfortunately, some card transactions made from the 4th to the 6th of October were processed twice.
We thank you for your patience while we resolve this issue, and we’ll update this page as soon as possible.
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