Outage in Monese
Monese app temporarily unavailable
Resolved MajorIncident Report
We’re experiencing an issue with accessing the Monese app, creating a new account and making outbound payments. Card payments, cash top ups, cash withdrawals and incoming payments will still work.
We thank you for your patience while we resolve this issue, and we’ll update this page as soon as we can.
We thank you for your patience while we resolve this issue, and we’ll update this page as soon as we can.
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Latest Updates ( sorted recent to last )
RESOLVED
almost 3 years ago - at 11/08/2022 01:18PM
This incident has been resolved. We've implemented a fix, which has restored access to the app. Apologies for any inconvenience.
INVESTIGATING
almost 3 years ago - at 11/08/2022 11:36AM
We are continuing to investigate this issue.
INVESTIGATING
almost 3 years ago - at 11/08/2022 11:35AM
We’re experiencing an issue with accessing the Monese app, creating a new account and making outbound payments. Card payments, cash top ups, cash withdrawals and incoming payments will still work.
We thank you for your patience while we resolve this issue, and we’ll update this page as soon as we can.
Latest Monese outages
Issue with Customer Support phone line performance - 15 days ago
Technical issues with opening UK EUR accounts - 19 days ago
SEPA transfers unavailable - 26 days ago
Issue with card top-ups - 29 days ago
EU Accounts - Adding new payees for SEPA transfers temporarily unavailable - about 1 month ago
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