Outage in Monese

Open Banking top-ups temporarily unavailable

Resolved Minor
January 30, 2023 - Started almost 3 years ago - Lasted 4 months
Official incident page

Incident Report

Top-ups made to your Monese account via Open Banking will be temporarily unavailable until further notice. You can still top-up your account by making a bank transfer, an instant card top-up or cash top-up. We apologise for any inconvenience and we'll provide further updates.
Components affected
Monese Incoming transfers

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Latest Updates ( sorted recent to last )
INVESTIGATING almost 3 years ago - at 01/30/2023 05:08PM

Top-ups made to your Monese account via Open Banking will be temporarily unavailable until further notice. You can still top-up your account by making a bank transfer, an instant card top-up or cash top-up. We apologise for any inconvenience and we'll provide further updates.

Latest Monese outages

Issue with Customer Support phone line performance - 18 days ago
Technical issues with opening UK EUR accounts - 22 days ago
SEPA transfers unavailable - 29 days ago
Issue with card top-ups - about 1 month ago
EU Accounts - Adding new payees for SEPA transfers temporarily unavailable - about 1 month ago

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