Outage in Monese

Issue with PayPoint top-ups

Resolved Minor
February 12, 2024 - Started almost 2 years ago - Lasted 8 days
Official incident page

Incident Report

We're experiencing a technical issue with one of our partners, which is affecting cash top-ups at PayPoint locations in the UK. We're working with them to investigate this, and we'll update this page as soon as we know more.
Components affected
Monese Cash top-ups

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 02/20/2024 02:24PM

This incident has been resolved.

INVESTIGATING almost 2 years ago - at 02/12/2024 10:14AM

We're experiencing a technical issue with one of our partners, which is affecting cash top-ups at PayPoint locations in the UK. We're working with them to investigate this, and we'll update this page as soon as we know more.

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