Outage in Monese

Temporary limitation of some accounts in France

Resolved Minor
March 07, 2024 - Started about 1 year ago - Lasted 4 days
Official incident page

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Outage Details

Because of some missing information, we had to temporarily limit some of our accounts in France. We apologise for any inconvenience this has caused you. To carry on using our services, please respond to the questionnaire that pops up when you open your Monese app.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 03/11/2024 12:25PM

This incident has been resolved.

MONITORING about 1 year ago - at 03/11/2024 09:16AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 year ago - at 03/07/2024 04:37PM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 03/07/2024 04:20PM

Because of some missing information, we had to temporarily limit some of our accounts in France.

We apologise for any inconvenience this has caused you.

To carry on using our services, please respond to the questionnaire that pops up when you open your Monese app.

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