Outage in Monese
Degradation on multiple services with our partner
Resolved MinorIncident Report
One of our technical partners is experiencing multiple service degradations, affecting our Monese services. Please note that paying with card or ATM withdrawals might be affected. We’re working to identify and resolve the issue as quickly as possible. We’ll update this page once we have further information.
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 03/23/2024 10:01AM
This incident has been resolved.
MONITORING
over 1 year ago - at 03/23/2024 09:16AM
A fix has been implemented, and we are monitoring the results.
INVESTIGATING
over 1 year ago - at 03/23/2024 09:14AM
We are continuing to investigate this issue.
INVESTIGATING
over 1 year ago - at 03/23/2024 07:50AM
One of our technical partners is experiencing multiple service degradations, affecting our Monese services. Please note that paying with card or ATM withdrawals might be affected. We’re working to identify and resolve the issue as quickly as possible. We’ll update this page once we have further information.
Latest Monese outages
Issue with Customer Support phone line performance - 15 days ago
Technical issues with opening UK EUR accounts - 20 days ago
SEPA transfers unavailable - 27 days ago
Issue with card top-ups - 30 days ago
EU Accounts - Adding new payees for SEPA transfers temporarily unavailable - about 1 month ago
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