Outage in Monese
Issue withdrawing from Saving Pots
Resolved MinorIncident Report
We’re experiencing an issue where customers are unable to withdraw their money from savings pots, and the withdrawal transaction is in pending status.
We thank you for your patience while we resolve this issue, and we’ll update this page as soon as we can.
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 07/09/2024 08:48PM
This incident has been resolved.
MONITORING
over 1 year ago - at 07/09/2024 07:28PM
We've implemented a fix and withdrawals from saving pots are being processed. Saving Pot withdrawals are still taking longer than normal to process and we're continuing to monitor. We'll provide an update once this service has returned back to normal.
INVESTIGATING
over 1 year ago - at 07/09/2024 04:50PM
We’re experiencing an issue where customers are unable to withdraw their money from savings pots, and the withdrawal transaction is in pending status.
We thank you for your patience while we resolve this issue, and we’ll update this page as soon as we can.
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