Outage in Monese

EU Accounts - Adding new payees for SEPA transfers temporarily unavailable

Resolved Minor
October 03, 2025 - Started 11 days ago - Lasted about 4 hours
Official incident page

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Outage Details

We’re experiencing minor technical issues with our IBAN validation partner, which means it is currently not possible to add new payees. Payments to existing payees will still work. We thank you for your patience while we resolve this issue, and we’ll update this page as soon as we can.
Components affected
Monese Outgoing transfers
Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 10/03/2025 01:49PM

This incident has been resolved.

MONITORING 11 days ago - at 10/03/2025 01:23PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 11 days ago - at 10/03/2025 10:18AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 11 days ago - at 10/03/2025 09:32AM

We’re experiencing minor technical issues with our IBAN validation partner, which means it is currently not possible to add new payees. Payments to existing payees will still work.


We thank you for your patience while we resolve this issue, and we’ll update this page as soon as we can.

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