Outage in Monese
EU Accounts - Adding new payees for SEPA transfers temporarily unavailable
Resolved MinorIncident Report
We’re experiencing minor technical issues with our IBAN validation partner, which means it is currently not possible to add new payees. Payments to existing payees will still work.
We thank you for your patience while we resolve this issue, and we’ll update this page as soon as we can.
Components affected
Monese Outgoing transfersNeed to monitor Monese outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 10/03/2025 01:49PM
This incident has been resolved.
MONITORING
about 1 month ago - at 10/03/2025 01:23PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 1 month ago - at 10/03/2025 10:18AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 1 month ago - at 10/03/2025 09:32AM
We’re experiencing minor technical issues with our IBAN validation partner, which means it is currently not possible to add new payees. Payments to existing payees will still work.
We thank you for your patience while we resolve this issue, and we’ll update this page as soon as we can.
Latest Monese outages
Issue with Customer Support phone line performance - 15 days ago
Technical issues with opening UK EUR accounts - 19 days ago
SEPA transfers unavailable - 26 days ago
Issue with card top-ups - 29 days ago
UK Faster Payments delayed - 5 months ago
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