Outage in Monese

SEPA transfers unavailable

Resolved Minor
October 09, 2025 - Started 5 days ago - Lasted 4 days
Official incident page

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Outage Details

We are experiencing technical difficulties, which means it’s not possible to make SEPA payments at the moment. Incoming payments to your account will still work, and you can still use your Monese card and account as usual. We thank you for your patience while we resolve this issue, and we’ll update this page as soon as we can.
Components affected
Monese Outgoing transfers
Latest Updates ( sorted recent to last )
RESOLVED about 21 hours ago - at 10/13/2025 09:38AM

This incident has been resolved.

MONITORING about 22 hours ago - at 10/13/2025 09:09AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 4 days ago - at 10/10/2025 02:55PM

We have identified the issue with the outgoing SEPA payments. Outbound SEPA payments to French IBANs may still fail and we continue working on resolving this.

INVESTIGATING 5 days ago - at 10/09/2025 10:26AM

We are experiencing technical difficulties, which means it’s not possible to make SEPA payments at the moment. Incoming payments to your account will still work, and you can still use your Monese card and account as usual.

We thank you for your patience while we resolve this issue, and we’ll update this page as soon as we can.

Latest Monese outages

Issue with card top-ups - 8 days ago
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UK Faster Payments delayed - 5 months ago
UK Faster Payments delayed - 12 months ago
Issue affecting email verificatioin - about 1 year ago

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