Outage in Monese

Issue with Customer Support phone line performance

Resolved Minor
October 20, 2025 - Started about 2 months ago - Lasted about 14 hours
Official incident page

Incident Report

While one of our technical partners makes some improvements, you may notice interruptions while trying to call us. We thank you for your patience while we resolve this issue, and we’ll update this page as soon as we can.
Components affected
Monese Account help and support

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/21/2025 06:26AM

This incident has been resolved.

IDENTIFIED about 2 months ago - at 10/20/2025 05:06PM

While one of our technical partners makes some improvements, you may notice interruptions while trying to call us.

We thank you for your patience while we resolve this issue, and we’ll update this page as soon as we can.

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