Outage in Monese

Monese app performance degraded

Resolved Major

February 12, 2026 - Started 2 days ago - Lasted 1 day
Official incident page

Incident Report

The Monese app is temporarily unavailable. Card payments and cash operations will still work. We thank you for your patience while we resolve this issue, and we’ll update this page as soon as we can.

Components affected

Monese app Monese Account opening Monese Card payments Monese Outgoing transfers Monese Incoming transfers Monese Card top-ups Monese Cash top-ups Monese Account help and support

Need to monitor Monese outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED about 18 hours ago - at 02/13/2026 12:10PM

The incident has been resolved, and our team is currently working to mitigate and reimburse failed payments.

MONITORING 1 day ago - at 02/12/2026 01:44PM

We are continuing to monitor for any further issues.

MONITORING 1 day ago - at 02/12/2026 01:41PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 1 day ago - at 02/12/2026 12:41PM

The issue has been identified and a fix is being implemented.

MONITORING 2 days ago - at 02/12/2026 11:49AM

We are continuing to monitor for any further issues.

MONITORING 2 days ago - at 02/12/2026 11:46AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 2 days ago - at 02/12/2026 09:57AM

We are continuing to work on a fix for this issue.

IDENTIFIED 2 days ago - at 02/12/2026 09:55AM

We are continuing to work on a fix for this issue.

IDENTIFIED 2 days ago - at 02/12/2026 08:16AM

The Monese app is temporarily unavailable. Card payments and cash operations will still work.

We thank you for your patience while we resolve this issue, and we’ll update this page as soon as we can.

Latest Monese outages

Cash Advance not operational - 3 months ago

Incorrect Fee Displayed and Charged for EUR SEPA Transfers - 3 months ago

Issue with Customer Support phone line performance - 4 months ago

Technical issues with opening UK EUR accounts - 4 months ago

SEPA transfers unavailable - 4 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5850 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook