Outage in Monese
Card services disruption
Resolved MajorIncident Report
Due to an issue with one of our partners, some card services are currently impacted.
At the moment, some customers may experience issues with:
Card payments
Wallet payments (Apple Pay / Google Pay)
Cash withdrawals
Our team is working with our partner to resolve this as quickly as possible. We apologize for the inconvenience and will share updates here as soon as we have more information.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 05/15/2026 12:26PM
This incident has been resolved.
IDENTIFIED
2 days ago - at 05/15/2026 12:11PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
2 days ago - at 05/15/2026 12:07PM
Due to an issue with one of our partners, some card services are currently impacted.
At the moment, some customers may experience issues with:
Card payments
Wallet payments (Apple Pay / Google Pay)
Cash withdrawals
Our team is working with our partner to resolve this as quickly as possible. We apologize for the inconvenience and will share updates here as soon as we have more information.
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