Outage in Monese
Card PIN viewing and Virtual card activation issue
Resolved Minor
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Outage Details
We are currently experiencing an issue whereby customers are unable to view their card PIN in their app or activate a virtual card. We are investigating this issue and will provide more updates shortly, we apologise for any inconvenience caused.
Latest Updates ( sorted recent to last )
RESOLVED
over 5 years ago - at 12/09/2019 07:58AM
We can confirm that this issue has been resolved. We apologise for any inconvenience caused.
MONITORING
over 5 years ago - at 12/06/2019 08:55AM
We can see that normal service has resumed, however we are still monitoring the results. We will provide an update shortly once we have confirmation that the issue has been fully resolved.
INVESTIGATING
over 5 years ago - at 12/05/2019 11:19PM
We are currently experiencing an issue whereby customers are unable to view their card PIN in their app or activate a virtual card. We are investigating this issue and will provide more updates shortly, we apologise for any inconvenience caused.
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