Outage in MongoDB Cloud

Delayed Atlas metrics processing

Resolved Minor
May 02, 2025 - Started 7 days ago - Lasted about 4 hours
Official incident page

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Outage Details

We are investigating delayed Atlas metrics processing that can result in host down alerts for Atlas clusters. Clusters are still operational.
Components affected
MongoDB Cloud
Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 05/02/2025 12:14PM

The incident is now resolved.

MONITORING 7 days ago - at 05/02/2025 10:05AM

We have identified the root cause for the delays in Atlas metrics processing and have mitigated the issue. Atlas metrics processing is no longer delayed. Clusters are still operational.

INVESTIGATING 7 days ago - at 05/02/2025 08:37AM

We are investigating delayed Atlas metrics processing that can result in host down alerts for Atlas clusters. Clusters are still operational.

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