Outage in MongoDB Cloud

Delayed operations for Atlas clusters in Azure

Resolved Minor
July 25, 2025 - Started 19 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We are experiencing intermittent issues with API requests to Azure. The issues are primarily occurring for copy snapshots, with other actions such as disk modification being more rarely impacted. Copy snapshots and other operations may be delayed or fail.
Components affected
MongoDB Cloud
Latest Updates ( sorted recent to last )
RESOLVED 19 days ago - at 07/26/2025 04:45AM

The issues have been resolved.

INVESTIGATING 19 days ago - at 07/26/2025 04:29AM

We have deployed a remediation and have observed the issues resolve. We are continuing to monitor for any further issues.

INVESTIGATING 19 days ago - at 07/26/2025 04:05AM

We continue to pursue a remediation, and we continue to engage Azure support. We are working to resolve this issue with the highest priority.

INVESTIGATING 19 days ago - at 07/26/2025 02:37AM

We are testing a potential remediation to alleviate API call issues.

INVESTIGATING 19 days ago - at 07/26/2025 01:40AM

We are experiencing intermittent issues with API requests to Azure. The issues are primarily occurring for copy snapshots, with other actions such as disk modification being more rarely impacted. Copy snapshots and other operations may be delayed or fail.

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