Outage in MongoDB Cloud

MongoDB Atlas: Atlas Streams Metrics to Datadog delayed

Resolved Minor
August 26, 2025 - Started 7 days ago - Lasted about 6 hours
Official incident page

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Outage Details

We have identified an issue for MongoDB Atlas Streams metrics being reported to Datadog. In particular, Atlas Streams metrics have been delayed since approximately 15:20 UTC on 26 August 2025. This may cause metrics to not be received by Datadog in a timely manner or missed entirely. Affected users may see gaps in their metric data in Datadog and this may cause alerting in some circumstances. Users can check the Atlas web UI for current metrics values. Cluster health is unaffected.
Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 08/27/2025 12:27AM

We have been monitoring the incident since 21:43 UTC, and see no evidence that it will recur. At this point, our metrics delay from MongoDB Atlas Streams to Datadog is within tolerances, and so we are treating this incident as Resolved.

MONITORING 7 days ago - at 08/26/2025 09:43PM

We have worked through the entire backlog of MongoDB Atlas Streams metrics for Datadog. We are now monitoring for any additional issues, and are configuring alerting in case we see another delay.

IDENTIFIED 7 days ago - at 08/26/2025 08:59PM

We have stabilized the system and are working through a backlog of MongoDB Atlas Streams metrics for Datadog. We will move to monitoring once we have worked through the entire backlog.

IDENTIFIED 7 days ago - at 08/26/2025 08:26PM

We are continuing to debug an issue for MongoDB Atlas Streams metrics being reported to Datadog. Atlas Streams metrics have been delayed since approximately 15:20 UTC on 26 August 2025. We are working hard on restoring these metrics and will continue to make status updates.

IDENTIFIED 7 days ago - at 08/26/2025 06:58PM

We have identified an issue for MongoDB Atlas Streams metrics being reported to Datadog. In particular, Atlas Streams metrics have been delayed since approximately 15:20 UTC on 26 August 2025. This may cause metrics to not be received by Datadog in a timely manner or missed entirely.

Affected users may see gaps in their metric data in Datadog and this may cause alerting in some circumstances.

Users can check the Atlas web UI for current metrics values.

Cluster health is unaffected.

IDENTIFIED 7 days ago - at 08/26/2025 06:50PM

We have identified an issue for MongoDB Atlas Streams metrics being reported to Datadog. In particular, Atlas Streams metrics have been delayed since approximately 15:20 UTC on 26 August 2025. This may cause metrics to not be received by Datadog in a timely manner or missed entirely.

Affected users may see gaps in their metric data in Datadog and this may cause alerting in some circumstances.

Users can check the Atlas web UI for current metrics values.

Cluster health is unaffected.

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