Outage in MongoDB
DNS Resolution failures for public IP addresses within 31.89.0.0/24
Resolved MinorIncident Report
We are investigating an issue with DNS resolution for public IP addresses within 31.89.0.0/24. We are engaging with AWS support to remediate the situation.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 02/13/2026 05:57PM
The DNS records have been backfilled and clusters that had these IP addresses should be recovered.
IDENTIFIED
6 days ago - at 02/13/2026 04:42PM
We have identified the root cause and are working on backfilling those records with AWS support.
We have also disabled that ip range for new clusters so moving forward this issue will not be hit for new AWS clusters.
INVESTIGATING
6 days ago - at 02/13/2026 04:11PM
We are investigating an issue with DNS resolution for public IP addresses within 31.89.0.0/24. We are engaging with AWS support to remediate the situation.
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