Outage in MongoDB
Delays in Atlas cluster management operations
Resolved MinorIncident Report
Summary AI Generated
MongoDB Atlas experienced a ~2.2-hour incident where a metrics ingestion failure caused delays to cluster management operations, including cluster creation and modification. Some clusters incorrectly appeared as degraded in the Atlas UI, though actual cluster health was unaffected. The team deployed a fix that restored normal latency and corrected cluster status displays in the UI.
We are investigating an issue with Atlas metrics ingestion that may delay cluster management operations, including cluster creation and modification.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 09/30/2026 09:02PM
This incident has been resolved.
MONITORING
8 days ago - at 09/30/2026 07:26PM
The team has implemented a fix and latency of Atlas Cluster management operations are returning to normal. Clusters that incorrectly appeared as degraded in the Atlas UI are also beginning to correctly update their status.
IDENTIFIED
8 days ago - at 09/30/2026 07:01PM
We've identified an issue with metric ingestion that is causing delays to Atlas Cluster management operations for some customers. Clusters may also appear degraded in the Atlas UI while metrics ingestion is delayed; however, the cluster health is unaffected.
INVESTIGATING
8 days ago - at 09/30/2026 06:51PM
We are investigating an issue with Atlas metrics ingestion that may delay cluster management operations, including cluster creation and modification.
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