Outage in Mono

NIBSS Direct Debit downtime

Resolved Major
May 23, 2025 - Started 27 days ago - Lasted 3 days
Official incident page

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Outage Details

We are currently experiencing downtime from NIBSS impacting mandate services. This means that you may encounter an error when attempting to create a mandate or initiate a debit. We sincerely apologize for any inconvenience this may cause. We are in active communication with the NIBSS team to resolve this and will provide an update as soon as the service is restored.
Latest Updates ( sorted recent to last )
RESOLVED 24 days ago - at 05/26/2025 03:38PM

This incident has been resolved.

MONITORING 27 days ago - at 05/23/2025 09:09AM

The service is back up, and we are monitoring the results.

INVESTIGATING 27 days ago - at 05/23/2025 06:56AM

We are currently experiencing downtime from NIBSS impacting mandate services. This means that you may encounter an error when attempting to create a mandate or initiate a debit.
We sincerely apologize for any inconvenience this may cause. We are in active communication with the NIBSS team to resolve this and will provide an update as soon as the service is restored.

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