Outage in Mono
Authentication Outage
Resolved Major
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Outage Details
We are currently investigating an issue where users are experiencing authentication difficulties with the following banks on the Connect and DirectPay widgets:
GTBank
Access Bank
Union Bank
Zenith Bank
First Bank
Globus Bank
Fidelity Bank
Our engineering team is actively working to resolve this, and we will provide an update once the service is fully restored. We sincerely apologize for any inconvenience this may have caused.
Latest Updates ( sorted recent to last )
RESOLVED
28 days ago - at 05/22/2025 09:03AM
This incident has been resolved.
INVESTIGATING
28 days ago - at 05/22/2025 08:06AM
We are currently investigating an issue where users are experiencing authentication difficulties with the following banks on the Connect and DirectPay widgets:
GTBank
Access Bank
Union Bank
Zenith Bank
First Bank
Globus Bank
Fidelity Bank
Our engineering team is actively working to resolve this, and we will provide an update once the service is fully restored. We sincerely apologize for any inconvenience this may have caused.
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