Outage in Mono
Direct Debit: Sterling Bank Downtime
Resolved Minor
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Outage Details
We are currently experiencing downtime from Sterling Bank, which is impacting debit transactions. As a result, you may encounter errors when attempting a debit.
We sincerely apologize for any inconvenience this may cause and are actively working with the NIBSS team to resolve it. We will provide updates as soon as the service is fully restored.
Components affected
Mono Sterling BankLatest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 06/26/2025 01:32PM
This incident has been resolved.
MONITORING
4 days ago - at 06/25/2025 07:14AM
The service is back up, and we are monitoring the results.
INVESTIGATING
6 days ago - at 06/23/2025 10:49AM
We are currently experiencing downtime from Sterling Bank, which is impacting debit transactions. As a result, you may encounter errors when attempting a debit.
We sincerely apologize for any inconvenience this may cause and are actively working with the NIBSS team to resolve it. We will provide updates as soon as the service is fully restored.
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