Outage in Mono

NIBSS Direct Debit downtime

Resolved Minor
June 23, 2025 - Started 6 days ago - Lasted about 16 hours
Official incident page

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Outage Details

We are currently experiencing intermittent downtime from NIBSS, which is impacting the Direct Debit service. This means you may encounter errors when attempting to create a mandate or initiate a debit. We sincerely apologize for any inconvenience this may cause. We are in active communication with the NIBSS team to resolve this and will provide an update as soon as the service is restored.
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 06/24/2025 07:00AM

This incident has been resolved.

INVESTIGATING 6 days ago - at 06/23/2025 03:32PM

We are currently experiencing intermittent downtime from NIBSS, which is impacting the Direct Debit service.
This means you may encounter errors when attempting to create a mandate or initiate a debit.
We sincerely apologize for any inconvenience this may cause. We are in active communication with the NIBSS team to resolve this and will provide an update as soon as the service is restored.

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