Outage in Mono

Financial Data Retrieval

Resolved Minor
September 16, 2025 - Started about 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating an issue affecting financial data retrieval for the following banks on the Connect widget: GTBank Opay Access Bank Kuda Bank Our engineering team is actively working to resolve this, and we will provide an update once the service is fully restored. We sincerely apologize for any inconvenience this may have caused.

Need to monitor Mono outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/16/2025 03:18PM

This incident has been resolved.

MONITORING about 2 months ago - at 09/16/2025 02:12PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 months ago - at 09/16/2025 01:22PM

We are currently investigating an issue affecting financial data retrieval for the following banks on the Connect widget:

GTBank
Opay
Access Bank
Kuda Bank

Our engineering team is actively working to resolve this, and we will provide an update once the service is fully restored. We sincerely apologize for any inconvenience this may have caused.

Latest Mono outages

GTBank (Authentication Outage) - about 3 hours ago
CAC Lookup - 2 days ago
CAC Lookup - 3 days ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook