Outage in Mono
Direct Debit: Mandate Creation Downtime
Resolved MajorIncident Report
We are currently experiencing downtime with the e-mandate service from NIBSS. This means you may encounter errors when attempting to create a mandate.
Our team is actively working with NIBSS to restore the service as quickly as possible.
We sincerely apologize for the inconvenience and will provide updates as soon as the service is fully restored.
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 12/28/2025 07:24AM
This incident has been revolved.
INVESTIGATING
4 months ago - at 12/27/2025 06:57AM
We are currently experiencing downtime with the e-mandate service from NIBSS. This means you may encounter errors when attempting to create a mandate.
Our team is actively working with NIBSS to restore the service as quickly as possible.
We sincerely apologize for the inconvenience and will provide updates as soon as the service is fully restored.
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