Outage in Mono
NIBSS Direct Debit (Debit Downtime)
Resolved MajorIncident Report
We are currently experiencing downtime from NIBSS, which may result in errors when attempting to initiate a debit.
We sincerely apologize for any inconvenience this may cause. We are in active communication with the NIBSS team to resolve this and will provide an update as soon as the service is fully restored.
Components affected
Mono Account debitNeed to monitor Mono outages?
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Latest Updates ( sorted recent to last )
RESOLVED
12 days ago - at 02/02/2026 09:38AM
This incident has been resolved.
MONITORING
15 days ago - at 01/29/2026 04:41PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
17 days ago - at 01/27/2026 10:38AM
We are currently experiencing downtime from NIBSS, which may result in errors when attempting to initiate a debit.
We sincerely apologize for any inconvenience this may cause. We are in active communication with the NIBSS team to resolve this and will provide an update as soon as the service is fully restored.
Latest Mono outages
Degraded Performance: Mandate Creation - 2 days ago
NIMC NIN downtime - 8 days ago
Mandate Creation Downtime - 8 days ago
Direct Debit: Mandate Approval Downtime - 9 days ago
NIMC NIN downtime - 14 days ago
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