Outage in Mono
Mandate Creation Downtime
Resolved MinorIncident Report
We are currently experiencing downtime with the mandate creation service from NIBSS. This means that you may encounter an error when attempting to create a mandate.
We sincerely apologize for any inconvenience this may cause. We are in active communication with the NIBSS team to resolve this and will provide an update as soon as the service is restored.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 02/11/2026 12:35PM
This incident has been resolved.
INVESTIGATING
10 days ago - at 02/05/2026 11:11AM
We are currently experiencing downtime with the mandate creation service from NIBSS. This means that you may encounter an error when attempting to create a mandate.
We sincerely apologize for any inconvenience this may cause. We are in active communication with the NIBSS team to resolve this and will provide an update as soon as the service is restored.
Latest Mono outages
Degraded Performance: Mandate Creation - 3 days ago
NIMC NIN downtime - 9 days ago
Direct Debit: Mandate Approval Downtime - 10 days ago
NIMC NIN downtime - 15 days ago
BVN iGree Downtime - 17 days ago
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