Outage in Mono

Degraded Performance: Mandate Creation

Minor

February 11, 2026 - Started 3 days ago
Official incident page

Incident Report

We are currently experiencing an intermittent downtime with the e-mandate service from NIBSS. This means you may encounter errors when attempting to create a mandate. Our team is actively working with NIBSS to restore the service as quickly as possible. We sincerely apologize for the inconvenience and will provide updates as soon as the service is fully restored.

Components affected

Mono Mandate creation

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Latest Updates ( sorted recent to last )

INVESTIGATING 3 days ago - at 02/11/2026 02:22PM

We are currently experiencing an intermittent downtime with the e-mandate service from NIBSS. This means you may encounter errors when attempting to create a mandate.
Our team is actively working with NIBSS to restore the service as quickly as possible.
We sincerely apologize for the inconvenience and will provide updates as soon as the service is fully restored.

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