Outage in Mono
Stanbic IBTC Downtime [Direct Debit]
Resolved MajorIncident Report
We are currently experiencing downtime from Stanbic IBTC, which is impacting debit transactions. As a result, you may encounter errors when attempting a debit.
Please note that this issue is from the bank directly, and we are actively working with the NIBSS team to resolve it.
We sincerely apologize for any inconvenience this may cause and will provide updates as soon as the service is fully restored.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
27 days ago - at 03/03/2026 08:43AM
This incident has been resolved.
INVESTIGATING
about 1 month ago - at 02/26/2026 01:23PM
We are currently experiencing downtime from Stanbic IBTC, which is impacting debit transactions. As a result, you may encounter errors when attempting a debit.
Please note that this issue is from the bank directly, and we are actively working with the NIBSS team to resolve it.
We sincerely apologize for any inconvenience this may cause and will provide updates as soon as the service is fully restored.
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