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Outage in Mono

Degraded Authentication on Connect Widget (Multiple Banks)

Resolved Major
March 03, 2026 - Started about 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

We’ve identified an issue causing authentication failures for some users on the Connect widgets with the following banks: • GTBank • Access Bank • Union Bank • Zenith Bank • First Bank • Globus Bank • Fidelity Bank Our engineering team is working to resolve this, and we’ll share an update as soon as service is fully restored. We’re sorry for the inconvenience.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/03/2026 05:16PM

This incident has been resolved.

IDENTIFIED about 2 months ago - at 03/03/2026 04:18PM

We’ve identified an issue causing authentication failures for some users on the Connect widgets with the following banks:
• GTBank
• Access Bank
• Union Bank
• Zenith Bank
• First Bank
• Globus Bank
• Fidelity Bank

Our engineering team is working to resolve this, and we’ll share an update as soon as service is fully restored.
We’re sorry for the inconvenience.

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