Outage in Mono

BVN Legacy Endpoint Downtime

Resolved Major

March 16, 2026 - Started 14 days ago - Lasted about 7 hours
Official incident page

Incident Report

We are currently facing an issue with identity verification on our BVN legacy endpoint as users are unable to verify their BVN identity, and we are actively investigating the cause of this disruption. Our team is actively engaged in resolving this matter, and we're committed to providing timely updates as soon as we gather more information. We apologise for any inconvenience this may have caused and appreciate your patience and understanding. Lookup

Components affected

Mono BVN Lookup

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Latest Updates ( sorted recent to last )

RESOLVED 13 days ago - at 03/16/2026 10:29PM

This incident has been resolved.

INVESTIGATING 14 days ago - at 03/16/2026 04:07PM

We are currently facing an issue with identity verification on our BVN legacy endpoint as users are unable to verify their BVN identity, and we are actively investigating the cause of this disruption. Our team is actively engaged in resolving this matter, and we're committed to providing timely updates as soon as we gather more information.

We apologise for any inconvenience this may have caused and appreciate your patience and understanding.
Lookup

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