Outage in Mono
BVN (iGree) Downtime
Resolved MajorIncident Report
We are currently experiencing downtime with the BVN iGree endpoint from NIBSS. This means you may encounter errors when fetching the BVN details of your customers. We sincerely apologize for any inconvenience this may cause. We are in active communication with the NIBSS team to resolve this and will provide an update as soon as the service is restored.
Components affected
Mono BVN iGreeTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 04/02/2026 07:34PM
This incident has been resolved.
INVESTIGATING
17 days ago - at 04/02/2026 08:46AM
We are currently experiencing downtime with the BVN iGree endpoint from NIBSS. This means you may encounter errors when fetching the BVN details of your customers and when trying to create a Mono Sweep Mandate. We sincerely apologize for any inconvenience this may cause. We are in active communication with the NIBSS team to resolve this and will provide an update as soon as the service is restored.
INVESTIGATING
17 days ago - at 04/02/2026 08:15AM
We are currently experiencing downtime with the BVN iGree endpoint from NIBSS. This means you may encounter errors when fetching the BVN details of your customers. We sincerely apologize for any inconvenience this may cause. We are in active communication with the NIBSS team to resolve this and will provide an update as soon as the service is restored.
Latest Mono outages
Direct Debit: Mandate Approval Downtime - 3 days ago
BVN [iGree] Downtime - 4 days ago
BVN [iGree] Downtime - 6 days ago
BVN [iGree] Downtime - 9 days ago
Direct Debit: Intermittent Mandate Approval Downtime - 9 days ago
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