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Outage in Mono

Zenith Bank Downtime [Direct Debit]

Major
September 17, 2026 - Started 20 days ago
Official incident page

Incident Report

We are currently experiencing downtime from Zenith Bank, which is impacting debit transactions. As a result, you may encounter errors when attempting a debit. We sincerely apologize for any inconvenience this may cause and are actively working with the team and NIBSS to resolve it. We will provide updates as soon as the service is fully restored.
Components affected
Mono Account debit

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INVESTIGATING 20 days ago - at 09/17/2026 07:55AM

We are currently experiencing downtime from Zenith Bank, which is impacting debit transactions. As a result, you may encounter errors when attempting a debit.

We sincerely apologize for any inconvenience this may cause and are actively working with the team and NIBSS to resolve it. We will provide updates as soon as the service is fully restored.

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